Digital transformation is a broad concept that can encompass many different forms of digitization. Think of information management, customer contact, process optimization, automation, or flexible working with various devices. However, there are always some commonalities when companies digitize. It always involves technology configured with data and processes used by people to perform their work. The ultimate goal is to deliver services and products that make customers happy and help them achieve their goals.
Where people, processes, and technology come together, beautiful things arise, but sometimes there are also tensions and emotions. Involving an organization in digitization is always challenging. People need to think about the new systems to configure them correctly, but they also need to learn and let go of some habits. To do this, it is essential to follow a good approach and truly implement it. When new technology is introduced and "thrown over the fence," it is poorly accepted, and the systems are either not used or used incorrectly. This means that the expected improvement from digitization is not achieved. Significant investments are made, but there is little return. A good implementation process ensures that there is a return on investment in new digital tools. The preparation and implementation can be guided easily through a series of steps. Of course, it's not as simple as it sounds, but a well-managed change process is the foundation for successful transformation.
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Within companies, many people have great ideas. They can also realize these ideas in a "use case." However, when a new way of working needs to be implemented across the entire organization, you encounter various problems within existing companies. The technology and processes form the foundation, but how do you get people to use them (correctly)? Change is often described in a very theoretical manner. The steps that need to be taken for effective change are often unclear. Moreover, the people driving the change often lack change management knowledge. They engage in change because they have developed the vision. Ron Rijkers Management has the knowledge and experience and is eager to share it to successfully digitize with a clear and appealing step-by-step plan. Supplemented with numerous practical examples, this becomes understandable for everyone, allowing changes to take shape, and people to make their company excel.